Highly Trained Restoration Specialists

At SERVPRO of Johnston County North, we take great pride in the expertise and training of our staff when it comes to property damage restoration. We believe that continuous education and staying up-to-date with the latest industry standards are crucial in providing top-notch restoration services. That's why our team undergoes rigorous training programs to ensure they are equipped with the knowledge and skills necessary to restore your property effectively.

From the very beginning, our staff receives comprehensive training through SERVPRO's Corporate Training Facility. This facility is designed to provide in-depth instruction on the latest restoration techniques, industry best practices, and the proper use of state-of-the-art equipment. In addition to the initial franchise training, our staff also undergoes regular training and certification from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). 

Moreover, we understand the importance of continuing education for our staff. We encourage and support them in attending continuing education classes and workshops. These classes allow our team members to expand their knowledge, refine their skills, and stay up-to-date with the ever-evolving restoration industry.

When you choose SERVPRO of Johnston County North, you can have confidence in our highly trained staff. We go above and beyond to ensure that our team members are equipped with the expertise, certifications, and ongoing education needed to deliver exceptional restoration services. Trust us to restore your property with professionalism, efficiency, and the highest level of skill.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Johnston County North offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)